Privacy Policy

1 Who We Are

Red Hot Fireworks operates the website at redhotfireworks.com. We are a fireworks retailer offering products for sale through our online store. For any privacy-related questions, please contact us:

2 Information We Collect

We collect information from you in several ways when you interact with our site:

Information You Provide Directly

When you place an order, create an account, or contact us, you may provide:

• Full name and billing/shipping address
• Email address and phone number
• Payment information (credit/debit card details, processed securely through our payment processor)
• Order details and purchase history
• Communications and messages you send us

Information Collected Automatically

When you visit our site, certain information is collected automatically:

• IP address and approximate geographic location
• Browser type, version, and operating system
• Pages visited, time spent on pages, and links clicked
• Referring website or search terms that brought you to our site
• Device identifiers and screen resolution

Cookies and Tracking Technologies

We use cookies — small text files stored in your browser — and similar tracking technologies to enhance your experience:

• Session cookies: Temporary cookies that expire when you close your browser. Used to maintain your shopping cart and login session.
• Persistent cookies: Remain on your device for a set period. If you check "Remember Me," your login will persist for up to two weeks. Preference cookies last up to one year.
• Functional cookies: Remember your display preferences and settings.
• Analytics cookies: Help us understand how visitors use our site so we can improve it.

You can control cookies through your browser settings. Note that disabling cookies may affect some features, including your shopping cart and login.

Comments

If you submit a comment on our site, we collect the data you enter in the comment form (name, email, optional website), along with your IP address and browser user agent string for spam detection. Your email may be hashed and sent to Gravatar to display a profile photo next to your comment.

Uploaded Images or Files

If you upload images to our site, please be aware they may contain embedded metadata (such as GPS location in EXIF format). We recommend removing sensitive metadata before uploading, as visitors may be able to download and extract it.

3 How We Use Your Information

• To process and fulfill your orders, including shipping, invoicing, and returns
• To communicate with you about your order status and customer service inquiries
• To send order confirmations, receipts, and shipping notifications
• To send marketing emails and promotions (only if you've opted in — unsubscribe any time)
• To improve our website, product offerings, and customer experience
• To detect and prevent fraud, spam, and unauthorized activity
• To comply with applicable laws, regulations, and legal obligations
• To enforce our Terms of Service and other agreements

4 How We Share Your Information

We may share your data with trusted third parties only in these limited circumstances:

Service Providers

• Payment processors (e.g., Stripe, PayPal) to securely handle transactions
• Shipping and fulfillment carriers (e.g., UPS, FedEx, USPS) to deliver your orders
• Email marketing platforms to send order confirmations and newsletters
• Analytics providers (e.g., Google Analytics) to help us understand site traffic
• Spam detection services to protect the integrity of our site

These providers are contractually required to use your data only to perform services on our behalf.

Legal Requirements

We may disclose your information if required by law, regulation, or legal process, or if necessary to protect the rights, property, or safety of Red Hot Fireworks, our customers, or others.

Business Transfers

If Red Hot Fireworks is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your data becomes subject to a different privacy policy.

Password Reset

If you request a password reset, your IP address will be included in the reset email as a security measure.

5 Age Restrictions & Fireworks Compliance

Our products are intended for adults aged 18 and older. We do not knowingly collect personal information from individuals under the age of 18. If you are a parent or guardian and believe your child has provided us personal information, please contact us immediately and we will delete it.

Fireworks are regulated products, and we comply with all applicable federal, state, and local laws regarding their sale and shipment.

6 How Long We Retain Your Data

• Order records & transaction data: Retained for at least 7 years to comply with tax and accounting requirements.
• Account information: Retained for as long as your account is active or as needed to provide services.
• Comments: Retained indefinitely unless you request deletion, so we can recognize and approve follow-up comments.
• Marketing preferences: Retained until you unsubscribe or request deletion.
• Server logs & IP addresses: Typically retained for 90 days for security and operational purposes.

7 Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to certain legal exceptions.
• Opt-out of marketing: Unsubscribe from marketing emails at any time using the unsubscribe link in any email, or by contacting us directly.
• Data portability: Request an export of your personal data in a structured, machine-readable format.

To exercise any of these rights, please email us at privacy@redhotfireworks.com. We will respond within 30 days. Note that some data may need to be retained for legal or security purposes even after a deletion request.

8 California Residents — CCPA Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect and how it is used
• The right to delete your personal information
• The right to opt out of the "sale" of your personal information

We do not sell personal information. To make a CCPA request, contact us at privacy@redhotfireworks.com.

9 How We Protect Your Information

• SSL/TLS encryption for all data transmitted between your browser and our site
• Secure, PCI-compliant payment processing — we do not store full credit card numbers on our servers
• Access controls limiting who within our organization can access personal data
• Regular security reviews of our systems and practices

Despite our best efforts, no method of data transmission or storage is 100% secure. If you have concerns about the security of your information, please contact us.

10 Embedded Content from Other Websites

Pages on our site may include embedded content from third-party services (such as videos, maps, or social media posts). Embedded content behaves as if you had visited those websites directly — those sites may collect data about you, use cookies, and track your interactions. We recommend reviewing the privacy policies of any third-party services you interact with.

11 Links to Third-Party Websites

Our site may contain links to third-party websites, including our payment processor, shipping carriers, or partner retailers. This Privacy Policy applies only to our site. We are not responsible for the privacy practices of third-party websites and encourage you to review their policies before providing any personal information.

12 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email or through a notice on our site. We encourage you to review this policy periodically.

13 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please reach out: